Privacy Policy

Last Updated: January 2026

This Privacy Policy governs the collection, processing, and storage of personal data by qg777, an internationally operated online gaming platform serving players in Bangladesh. By accessing or using the qg777 platform — including our website, mobile interface, or any related services — you acknowledge that you have read and understood this policy.

We are committed to handling your data transparently, responsibly, and in accordance with internationally accepted data protection principles. This policy applies to all registered users, visitors, and players who interact with qg777 services, including those accessing from Dhaka, Chittagong, Sylhet, Khulna, and other cities across Bangladesh.

1. Information We Collect

qg777 collects data in two primary ways: information you provide directly when creating an account or using our services, and information collected automatically through your use of the platform.

1.1 Information You Provide

When you register for a qg777 account or engage with our platform, we may collect the following categories of personal data:

• Full name, date of birth, and nationality
• Email address and mobile phone number
• Residential address (including city, district, and postal code within Bangladesh)
• Government-issued identification documents submitted for account verification (KYC)
• Financial information such as mobile banking account identifiers for processing transactions via bKash, Nagad, or Rocket

1.2 Automatically Collected Data

When you visit qg777, our servers and analytics tools may automatically record certain technical data, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and click patterns
• Session identifiers and cookies placed on your browser (see Section 6 for full cookie disclosure)

2. How We Use Your Information

The personal data collected by qg777 is used strictly for legitimate operational and compliance purposes. Specifically, we use your information to:

• Verify your identity and confirm eligibility to use our services (players must be 21 years or older)
• Process deposits and withdrawals through your chosen payment method, including bKash, Nagad, Rocket, Dutch-Bangla Bank, and other supported Bangladeshi financial services
• Provide and maintain access to our gaming services, including cricket betting, live casino, slot games, and crash games
• Communicate important account notifications, security alerts, and service updates
• Detect, investigate, and prevent fraudulent activity, money laundering, or any form of abuse on the platform
• Comply with applicable international anti-money laundering (AML) and know-your-customer (KYC) regulations
• Improve our platform features, personalise your gaming experience, and conduct internal analytics to enhance overall service quality

We do not use your personal data for automated profiling that produces significant legal effects, nor do we use it for unsolicited mass marketing communications without your prior consent.

3. Payment Data and Local Banking Methods

qg777 supports a range of payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, and select bank transfers through institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank. When you make a deposit or withdrawal, we collect only the minimum payment identifiers necessary to process the transaction securely.

We do not store full card numbers or complete mobile banking PINs. Payment transactions are processed through encrypted channels, and sensitive financial data is handled in accordance with applicable data security standards. Transaction records — including amounts (in BDT), timestamps, and method used — are retained for the period required by financial compliance obligations.

If you believe there has been an unauthorised transaction on your qg777 account, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action to safeguard your account.

4. Sharing of Your Information

qg777 does not sell, trade, or rent your personal information to any third party for commercial purposes. However, there are limited circumstances in which we may share your data:

4.1 Service Providers

We engage trusted third-party service providers who assist in operating the qg777 platform — such as payment processing partners, identity verification services, customer support software, and analytics providers. These parties are bound by strict confidentiality agreements and are permitted to use your data solely to perform services on our behalf. They are not authorised to use your data for independent commercial purposes.

4.2 Legal and Regulatory Obligations

We may disclose your personal data when required to do so by applicable law, court order, or regulatory authority. This includes cooperation with anti-money laundering investigations, fraud prevention agencies, or law enforcement bodies acting within their lawful mandate. Any such disclosure will be limited strictly to the information that is legally required.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of qg777's operating assets, your personal data may be transferred as part of that transaction. You will be notified in advance via the email address registered to your account and afforded the opportunity to request deletion of your data prior to such transfer.

5. Cookies and Tracking Technologies

qg777 uses cookies and similar tracking technologies to improve the functionality, security, and performance of our platform. Cookies are small data files stored in your browser. We use the following categories of cookies:

• Essential cookies — required for core platform functions such as login sessions, navigation, and security token validation
• Performance and analytics cookies — help us understand how users interact with qg777, which pages are most visited, and where technical issues occur
• Functional cookies — remember your preferences such as language settings and display choices to personalise your experience

You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may impair the full functionality of the qg777 platform, including your ability to log in and conduct transactions.

6. Data Security

qg777 takes the security of your personal information seriously. We implement a range of administrative, technical, and physical safeguards designed to protect your data from unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, role-based access controls on internal systems, routine security audits, and intrusion detection monitoring.

While we apply industry-standard security practices, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to your rights, we will notify affected users promptly and take immediate steps to contain and remediate the incident. You are also responsible for maintaining the confidentiality of your own account credentials — do not share your password with anyone.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Account information is generally retained for the duration of your active account relationship with qg777 plus a reasonable post-closure period to accommodate any outstanding disputes, regulatory inquiries, or audit requirements.

Financial transaction data, including deposit and withdrawal records, may be retained for longer periods in line with applicable anti-money laundering legislation and financial record-keeping standards. Once data is no longer required, we will securely delete or anonymise it so it can no longer be associated with you.

8. Your Rights

As a user of qg777, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact us directly at [email protected] with your account details and a description of your request. We will respond within a reasonable timeframe.

• Right to access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data
• Right to erasure — in certain circumstances, you may request that we delete your personal data (subject to legal retention obligations)
• Right to restrict processing — you may ask us to limit how we use your data in certain situations
• Right to object — you may object to our processing of your data where we rely on legitimate interests as the legal basis

We aim to handle all data rights requests fairly and without undue delay. If you are unsatisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

9. Children's Privacy

qg777 is strictly an adult-only platform. Our services are not directed at, and are not intended for use by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If you are a parent or guardian and believe that your child has provided personal information to qg777 without your consent, please contact us immediately at [email protected] so that we can investigate and delete the relevant data.

We enforce age verification procedures during account registration to reduce the risk of underage access. Any account found to belong to a person under 21 will be suspended immediately and all associated funds will be handled in accordance with our Terms and Conditions.

10. Third-Party Services and Links

The qg777 platform integrates with third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver our gaming content. These providers may independently collect certain technical data (such as game session identifiers) as part of their service delivery. Their handling of such data is governed by their own privacy policies, which we encourage you to review.

qg777 is not responsible for the privacy practices of third-party providers. We select our partners carefully and require that all service providers maintain data handling standards consistent with the principles set out in this policy, but we cannot guarantee the independent practices of external parties once data leaves our direct control.

11. Changes to This Privacy Policy

qg777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where practicable, notify active users via email or an in-platform notice prior to the changes taking effect.

Your continued use of the qg777 platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way qg777 processes your personal data, our dedicated support team is here to help. We are committed to responding to all data-related enquiries promptly and transparently.

You may reach us by email at [email protected]. Please include your registered account username and a clear description of your request so that we can assist you as efficiently as possible. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours, though we endeavour to address urgent data security matters outside standard hours as well.